Simply connect your WhatsApp account to your Zendesk account and start messaging your customers.
Add quick notes about a client to the Zendesk Sunshine Event Timeline.
Let us keep your sandbox up to date so that you always have a test environment to optimally test in an exact copy of your live environment.
Do you want control over how long users or tickets are stored in your Zendesk? Then we've developed several scripts allowing you to set retention periods.
Manage your Zendesk Talk Status right from your mobile phone.
Make fields always required for agents on ticket updates
QR Code CHANNEL
This app makes it possible to create your own QR Codes which, when scanned, can automatically fill in certain content in your ticket form fields.
These apps are already used and available as a private app for some of our customers. There are currently submitted by us to the Zendesk Marketplace. Should be available soon for everybody!
Contact us for more info if you want to use them already as a private app.
Readonly Fields Plus
This app makes it possible to create read-only fields that are read-only for agents, but that can be used by triggers and automations.
HIDDEN Fields Plus
This app makes it possible to hide fields from agents, but that can still be used by triggers and automations.