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AI in the workplace: what about EX?
How do companies see the role of AI in EX? What about AI in the workplace today? And what does the future bring?
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Written by
Thomas D'Hoe
2024 Ultimate CX Trends Unveiled: Premium Plus’s Guide to Staying Ahead
Our Partners from Ultimate launched their annual Customer Service Trends 2024 report last week. You can find it here, so before you continue reading, download ...
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Written by
Thomas Verschoren
Zendesk’s AI Datapoints: Transform Your Business Operations with Artificial Intelligence
In today’s fast-paced business landscape, staying ahead of the competition and delivering exceptional customer experiences is paramount. Thanks to advances in artificial intelligence and data ...
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Written by
Thomas D'Hoe
Leveraging the Zendesk CX Trends 2023 Report
Want to stay ahead of the curve in customer service? Check out these six trends from the Zendesk 2023 Trends Report, and find out how ...
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Written by
Thomas Verschoren
Congratulations to our award winners!
Ten years ago, Kurt founded Premium Plus. Being where we are now was only just a dream back then. And we couldn’t have done it ...
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Written by
Strarex Agency
Time to change to the new Zendesk Microsoft Teams integration
The new integration for Microsoft Teams in Zendesk Support is available! After launching the existing Zendesk Microsoft Teams integration in 2016, Zendesk received a lot ...
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Written by
Mirthe Mertens
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