Events

Employee Services: Streamline Internal Helpdesks with Zendesk

Written by Premium Plus | 03 December, 2024

On Demand Webinar

Day: December 3
Time: 10 am (GMT)
 
 
Join us for this session tailored for HR, IT, Facilities Services, Operations, and Support professionals!
 
Learn how to transform your organisation’s employee services (EX) by optimising internal helpdesk processes with Zendesk, SweetHawk and AI-powered solutions (Agent Copilot & AI Agents).
 
Our expert speakers will cover best practices for building effective internal support systems and explore how AI and key integrations with SweetHawk can further streamline your operations.

Whether you’re already using Zendesk or seeking to enhance your employee services, this webinar will provide actionable insights and a live demo.

Speakers

Thomas Verschoren

CTO, Premium Plus

Adrian Remedios

CX Solutions Consultant, Premium Plus

Orna Morris

Senior Solutions Consultant, Zendesk

Keith Bower

Customer Experience and Solutions Manager, SweetHawk


 Key Highlights

  • Discover the impact of an efficient internal helpdesk on employee services (EX)
  • Learn how AI can automate and enhance your internal support with Zendesk & SweetHawk
  • See how Zendesk can be tailored to fit your organisation’s needs
  • Explore powerful integrations 
  • Participate in a live Q&A with Zendesk and integration experts