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Zendesk Explore

DIG IN

Analytics for businesses to measure and improve the entire customer experience

Lite

Included with Support Professional and above

€0

  • Integrated Zendesk reporting

  • Pre-built dashboards

  • Best practice analytics

  • Filters & drill-ins

  • Chart & dashboard export

  • Daily data refresh

Professional

Requires Support Professional or above

€9

Lite, plus...

  • Customizable charts & dashboards

  • 20+ chart styles

  • Editable metrics & attributes

  • Calculations & Result Manipulations

  • Custom filters & drill-ins

  • Forecasting & ‘what-if’ analysis

  • Sharable dashboards & scheduled delivery

  • Roles & data access management

  • Hourly data refresh

(All pricing is based on an annual commitment and prices mentioned are per agent per month. The amount of agents is equal to that of your Support license)