Bring Zendesk to the Next Level

Take advantage of our Health Check and find out:

90% of Zendesk users don't take advantage of its capabilities

Don’t panic. We are here to help you. We have worked with small, medium, and big companies from all over the world, to upgrade their Zendesk use to the next level.

Your one-stop shop for Zendesk

Premium Plus will literally take care of all your Zendesk needs

Custom solutions

Facing a specific business challenge? We will come up with the perfect solution for you and your clients.

Save time

Get Zendesk up and running in a few weeks, with custom templates, branded emails, and custom tools.

Train your staff

Master in 1 day the ins and outs of Zendesk with our hands-on, no-fluff training.

Happy agent, happy client

Increase the productivity of your staff, without overloading them.

Get Zendesk analytics

Check the performance of agents, tickets, comments, attachments, tags, and fields.

Retain your customers

Discover a smoother customer experience with the focus on client needs and happiness.

Our clients love us

After more than a year of collaboration with Premium plus I can say, you need an integrator as Premium plus. They gave very good advice and implemented our demands very quickly.

The team of Premium Plus helped us to implement Zendesk Support, Guide and Chat in a record time. They were also really open for our "start-up" way of thinking although being part of a large organisation. We are looking forward growing together …

Premium experience. The right people with the right knowledge in house. Nothing is too much asked, broad experience and expertise. It's amazing how they come up with new integrations each time. Glad to be partnered up with this team!

We've worked within Premium on creating a quite custom GUI on our knowledge base! It is a great team to work with, responsive on your requests and really professional in their approach to the tasks given. Small bugs were fixed and implemented fast! Thanks from Neets in Denmark Go to www.neets.dk/support to check out their cool work!

Premium Plus helped us implement and customise our help center on Zendesk Guide. Efficient project management and to the point, action-driven communication. Thx guys!

Premium Plus has made our goal of providing top-class customer support to partners and customers a reality. Thanks to the automation features, Fonzer is now able to support our customers twice as fast. Our partners and customers have never been happier...