Melissa Soumoy
Account Manager
Length: 1m60
Special attack: Snake Charmer
Favourite emoji: 😏
Character: ENTP-A (funny, inventive, easy to talk to, solution driven)
Melissa started in customer service at 18 and quickly became an expert in the field. She’s direct but always open to feedback, with a passion for communication and transparency. Drawn to Premium Plus after discovering Zendesk, Melissa now helps create top-notch customer experiences. Outside of work, she enjoys learning new things and spending time with her dogs Kevin and Lola
Stats
Life experience
★★★★★ 5/5
CX expertise
★★★★★ 5/5
Tech skills
★★★★★ 4/5
Language skills
★★★★★ 5/5
Stress management
★★★★★ 4/5
My only competition is a better version of myself.
Meet our team!
“Don’t take yourself too seriously!”
