Add quick notes about a client to the Zendesk Sunshine Event Timeline.

 
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What’s Quick Note?

Add notes to the Custom Events timeline on any user's profile.

This app integrates with Zendesk via the Zendesk Sunshine Platform API's

 

Features

  • Add notes to the user's event timeline

  • Create notes directly from a ticket or user profile

  • Notes are visible from any ticket

 

Use Case Examples

  • Make a note about a user being out of office

  • Alert all agents about a user's outstanding invoice

  • Log a phone call or visit to the customer

  • ...

 

Pricing

Quick note

1€

per agent/month