WhatsApp channel merging with existing users

Whatsapp.png
Whatsapp.png

WhatsApp channel merging with existing users

350.00

If the mobile number, which received the Whatsapp message, is already existing in Zendesk, we can link the incoming WhatsApp message to the customer data sheet in Zendesk, to which this mobile number is linked.

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If the mobile number, which received the Whatsapp message, is already existing in Zendesk, we can link the incoming WhatsApp message to the customer data sheet, to which this mobile number is linked. So with this add-on we can automatically link new WhatsApp messages to your existing users.

Conditions:

The user to which the merging is done must have end-user rights.