Our special service for startups

We find it’s not always easy as a startup to estimate which products & tools are needed to start up your business and how to set them up. That’s exactly why we’ve created this program.

What do you get?

A Customer Support tool that offers you affordable Omnichannel Support that can grow with your business. Everything you need, to be wherever your customers are, all in one convenient package and for a special price.


Your new Support Tools

Our products & tools let your customers connect with your business on the channels they prefer. And it’s all managed in one place—so your team can track conversations and pick up where they left. The result is a better customer experience, right from the start.

Zendesk Support (Essential)

  • Customer Service Software

  • Track, prioritize, and solve customer support interactions

  • Direct support via email

  • Follow-up of social channels (Facebook, Twitter,...)

  • A Contact Widget for your customers on all pages of your website

Zendesk Chat (Lite)

  • Live chat software

  • Chat with customers in real time

  • 1 concurrent chat session

 

Zendesk Guide (Lite)

  • Knowledge base and self-service

  • A smart knowledge base for better self-service and empowered agents

TALK CONNECTOR (LITE)

Allow your customers to call you free of charge from your website in one click and connect to the right person immediately, without bothersome voice menus or transfers.


Setup Workshop

Our Premium Plus workshop guides you in the setup of all this, to be 100% sure that we deliver the desired result.

DiscoverY
1 hour

  • Discover needs, business, flow, active channels

Setup
2 hours

  • Connect your email address

  • Connect your Social Media (Twitter/Facebook)

  • Set up your Help Center

  • Set up your Chat channel

  • Set up your Talk connector to your website

  • Add the Zendesk widget to your website

  • Add our Talk connector to your website

  • Branding your Zendesk environment to your corporate identity (customize logo and colours)

Training
1 hour

  • Flow from ticket form & widget to ticket

  • Chat Flow

  • Guide structure setting up and creating articles in your knowledge base


Pricing

ZENDESK ESSENTIAL

€ 60

per agent/year

WORKSHOP

€ 350