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Zendesk Talk

CALL CENTER SOFTWARE BUILT INTO SUPPORT

Provide more personal, productive phone support

Lite

€0

  • Limit of 1 phone number

  • Automatic ticket creation

  • Call recording & voicemail transcription

Team

€19

Lite, plus...

  • Multiple phone numbers

  • Warm transfer

  • Business hours

  • Text messaging

  • Try Talk

Professional

€49

Team, plus...

  • IVR phone trees

  • Call monitoring & barging

  • Callback from queue

  • Real-time analytics

  • Insights reporting

  • Try Talk

Enterprise

€89

Professional, plus...

  • Monthly Diagnostics

  • Talk Usage 99.95% SLA

  • Failover on demand

  • Launch Success Program

(All pricing is based on an annual commitment and prices mentioned are per agent per month.. Usage sold separately.)


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Zendesk Talk Partner Edition

€9

Access to telephony integrations & CTI toolkit for:

  • Embedded softphone

  • Caller ID & history

  • Tickets with call data and agent assignment

  • Learn more about Partner Edition