Our web integrations

Seamlessly integrate Zendesk on your existing website.

The Zendesk Widget

The Zendesk widget seamlessly integrates Zendesk on your existing website. It makes support channels like live chat, web forms and phone available on any webpage your customer visits.

Are they running into an issue while checking out or completing a purchase? Live Chat is just a click away.

And thanks to the integration of Zendesk Guide and Answer Bot customers don’t need to navigate away from what they’re looking at to find answers. Your FAQ is available on any page, with the option to show relevant articles immediately to the customer.


 

Widget Branding

Change the default look and feel of the widget to your company’s branding.

Features

  • Change Contact button text and icon

  • Change text of headers and buttonsCustom brand colours

  • Automatic translation based on website language

  • Make one or more Zendesk channels available

  • Change colours of specific elements to your brand colours.

PRICE

  • € 200 (one-off)


 

Widget Scripting

Change the behaviour of the widget based on certain pages, conditions or scenario’s

  • Hide or show Chat on specific pages

  • Make certain forms available only on specific pages

  • Open the widget automatically when a user clicks a link on your page.

  • Send welcome messages via Zendesk Chat

  • Add an avatar to your Answer Bot, or give your Bot a custom name.

  • Restrict searches to certain articles or sections.

 

Single Sign On

Integrate your Zendesk Help Center and Widget with your existing customer accounts. Prefill the widget, filter Guide Articles based on user type or category and allow your users to see their ticket history directly on your website.

 

Talk Connector

Allow your clients to call you free of charge from your website in one click, and connect to the right person immediately, without voice menus or transfers.