Events

How to Power Your Support Teams with AI

Written by Agustina Rojo Flaherty | 12 February, 2026

ON-DEMAND WEBINAR

Tuesday, May 28

 
Join us for our webinar co-hosted along with Ultimate and Zendesk. This session will delve into how AI and automation are defining the next era of customer support. Discover how integrating these technologies can streamline your operations, enhance your reporting capabilities, and significantly lift your team’s productivity.

Learn from leading Product Marketing expert at Ultimate and our Principal Solutions Consultant from Premium Plus, about the transformative potential of UGPT in customer interactions. Gain insights into best practices for AI implementation that can automate up to 60% of your customer communications, driving efficiency and effectiveness. 

 

Speakers

 

Adrian Remedios

CX Solutions Consultant | Premium Plus

 

Thomas Verschoren

Account Executive, Zendesk

 

Aaron Wichman

Product Marketing Manager | Ultimate

 

Fiona Hayward

Partner Sales Executive | Zendesk




Key Highlights

  • Understand how to integrate and manage workflows effectively.
  • Learn about detailed reporting to make informed decisions.
  • Hear from Ultimate Product Marketing about the benefits of Ultimate UGPT.
  • Discuss AI implementation strategies to improve efficiency along with Thomas Verschoren, Principal Solutions Consultant.
  • Explore the steps necessary to automate up to 60% of customer interactions.
  • Q&A Session: You will have the opportunity to ask questions directly to our AI experts.