Customer Experience Events

Curious about how we can boost your CX? Join us during an event or webinar!

Upcoming events

No upcoming events

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Employee Services: Streamline Internal Helpdesks with Zendesk

Day: December 3

Time: 10 am (GMT)

Learn how to transform your organisation’s employee services (EX) by optimising internal helpdesk processes with Zendesk and AI-powered solutions.

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Past events

The Future of CX: Zendesk & AI Innovation

Date: October 24th
Time: 13:30 to 18:00hs.
Location: Zuidas, Amsterdam, The Netherlands

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Premium CX Connect Ghent

Coming Soon | Ghent

Stay tuned for more information!

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Padel Tournament Ghent

September 17 | Ghent

Get ready for a day of friendly competition, fun, and networking in Ghent!

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How to Scale Your Business with Zendesk

September 11 | Webinar

Discover how Zendesk Suite Professional’s advanced features can maximise efficiency and power companies of 1 to 50 employees, too.

Watch Now

CX Talks London

June 19 – day before Showcase London Zendesk | London, UK

Meet us at Electric Shuffle London for great fun and networking at CX Talks London, hosted by Premium Plus before Zendesk Showcase London.

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CX Talks Paris

June 5 – day before Showcase Paris Zendesk | Paris, France

Join us for an evening of engaging conversation and networking at CX Talks Paris, hosted by Premium Plus before Zendesk Showcase Paris!

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How to Power Your Support Teams with AI

Tuesday, May 28 | Webinar

Join us on our webinar co-hosted along with Ultimate and Zendesk. Delve into how AI and automation are defining the next era of customer support. Discover how integrating these technologies can streamline your operations, enhance your reporting capabilities, and significantly lift your team’s productivity.

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The Power of People: Young Business Club Sessions

April 20 | Ghent, Belgium

Dive into the world of operational excellence and employee engagement with us at the iconic KAA Gent Arena (now: Planet Group Arena).

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How to Leverage Technology for Enhanced CX in the Manufacturing Industry?

CX Trends & The Bread Factory: Case Study

Thursday, March 14 | Webinar

Join us for an interactive 30-minute live webinar, where we delve into Customer Experience Trends in Manufacturing.

Watch On-Demand

End of year cocktail night x Klaus x Ultimate

December 13 | Amsterdam, The Netherlands

Join us for cocktail night together with Klaus & Ultimate. We are closing the year off in style with a fantastic gathering with our partners and colleagues in Amsterdam! Register below to wrap up the year in good company.

Tequila Talks x STRAREX

November 23, 2023 | Antwerp, Belgium

Get ready for a fantastic gathering with our partner STRAREX! Join us as we get together with some amazing company, some delightful cocktails, and delicious bites – all on us!

Bites & Drinks - Shuffleboard Tournament

November 2, 2023 | London, United Kingdom

Are you ready for a night of excitement and camaraderie? We invite you to join us for ‘Drinks & Bites with Premium Plus, an event that promises to be an unforgettable evening of fun, competition, and networking.

Technology (Ghent) meets Young Business Club

October 29, 2023 | Ghent, Belgium

This is your opportunity to gain insights from various companies on the latest technological trends. The informative sessions will be followed by the match, where you can connect with like-minded professionals, and enjoy some pizzas and drinks.

Pints & Connect - Dublin Edition

October 8, 2023 | Dublin, Ireland

Get ready for a fantastic gathering with your partners and colleagues in Dublin! Join us as we wrap up the weekend and kick off the week with good company, some delightful pints, and delicious bites – all on us!

Digitalize event

October 4 & 5, 2023 | Mechelen, Belgium

At Digitalize you’ll find everything your company needs to succeed in its digital transformation journey. Our experts will be at Stand B, ready to present our solutions and to help you chart a course towards achieving an exceptional customer experience.

ChatGPT within your Customer Service

September 8, 2023 | Webinar

It doesn’t have to be rocket-science. Yannick Van de Voorde, Solutions Consultant at Premium Plus, explains in half an hour what ChatGPT is, how it works, how other web shops use it and what it can do for your customer service.

Request the recording

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Zendesk CX Trends Event

15 February 2022 | Virtual Event

Join Zendesk for CX Trends 2022, a virtual event where you’ll learn to avoid the top five traps that could derail your bottom line, hear how top-performers are thriving, and get actionable takeaways. We did a short 10-minute session about how to support customer service agents to accelerate growth.

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How Locale shortened their lead response time

17 June 2021 | Webinar

In this joint webinar with Zendesk Sell, we’ll showed you how bringing together sales data in one platform can shorten lead response time and drive closing rates. Featuring the story of Locale, the leading platform for property management in the UK.

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Custom experience and AI chatbots

9 September 2021 | Webinar

Conversational AI chat offers a unique way to optimise support and boost sales. Join our webinar and find out how integrating Zendesk with Certainly’s conversational AI chatbot can amplify your customer experience, and help you sell more and better.

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Omnichannel Customer Service

8 June 2021 | Webinar

During a webinar with Aircall and The Cookware Company we discussed how The Cookware Company allows their customers to transition from one channel to another, while providing an effortless experience.

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Zendesk Roadshow

26 May 2021 | Webinar

In this joint webinar with Brussels Airport, we discussed the recent surge in customer requests and how to scale your workflow using WhatsApp, chatbot, and Sunco.

View recording

Customer Experience Events

Curious about how we can boost your CX? Join us during an event or webinar!

Upcoming events

No upcoming events

Past events

CX Talks London

CX Talks Paris

How to Power Your Support Teams with AI

The Power of People: Young Business Club Sessions​

How to Leverage Technology for Enhanced CX in the Manufacturing Industry?

CX Trends & The Bread Factory: Case Study

End of year cocktail night x Klaus x Ultimate

Tequila Talks x STRAREX

Bites & Drinks - Shuffleboard Tournament

Technology (Ghent) meets Young Business Club

Pints & Connect - Dublin Edition

Digitalize event

ChatGPT within your Customer Service

Request the recording

Zendesk CX Trends Event​

How Locale shortened their lead response time

Custom experience and AI chatbots

Omnichannel Customer Service​

Zendesk Roadshow

We guide your customer experience across channels ⊕

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References

The Power of People: Young Business Club Sessions

Zendesk CX Trends Event

Omnichannel Customer Service