Get more out of your telephone solution with customers!

Build better customer experience

Provide a more human interaction experience

According to PWC, 82% of consumers prefer a more human customer experience.

Connect on every channel

Customers interact with you via social media, and continue the conversation via phone, email, or SMS.

Meet your customers on their preferred channel!

What are the unique needs of your company?

We will help you by providing the best solution crafted for your business. There are no communication challenges that we can’t solve.

Zendesk Talk

Included in suite packages

Speak directly to customers and offer personalized solutions to complex problems.

Aircall

€ 30/user

Transform customers experiences with the IT-approved cloud call center solution for sales and support teams.

Free Trial / Max 60 Days
Call and limited text-messages options
Essential telephony features including IVR, call recording and click-to-dial
1000 outbound min/ user / month domestic*
Unlimited simultaneous outbound calls
Send and Receive SMS
Standalone & mobile app
Integration with other tools like Hubspot, zendesk, Salesforce, Magento, Shopify, slack, salesforce,...

RingCentral Platform

€ 27,99/user

A contact center solution that also integrates with apps like Teams.

Free Trial / Max 90 Days
Call, video call, and text-messages options
Call recording (On-demand)
Free Call US and Canada
Toll Free Minutes
Video meetings and participants (Up to 100)
Number of users (no limit)
Standalone & mobile app
Integration with other tools like zendesk, outlook, mailchimp, salesforce, zapier, gmail, skype…

Not sure which solution is right for you?

Aircall has an excellent Zendesk integration, and provides great support. Call quality is very clear, making it easy to use for support purposes.

From receptionists to the executives, everyone is delighted with our new system. Migrating communications to RingCentral was the best move we have made.

Client cases

iBoss: One platform replaces five non-integrated solutions

Christopher Park, iboss CIO, solved all their communication problems by replacing the previous with the cloud-based RingCentral platform, consisting of RingCentral MVP™ for telephony, RingCentral MVP™ for online meetings, and RingCentral Video for team messaging and collaboration.

Brussels Airports scales its workflow using chatbots & WhatsApp

As one of Europe’s main travel hubs, Brussels Airport serves a very diverse set of customers and visitors, each with their own specific questions, meaning the airport’s staff also perform a wide variety of tasks.

A bot connects now passengers to Zendesk’s live chat agents. During Covid-19, through a Zendesk hotline, they succeeded to answer to all phone calls during this tough period.

Bennett: Improving the customer experience with RingCentral Contact Center

RingCentral Contact Center is helping Bennett’s massive customer service operation more efficiently serve callers than ever.

“With Contact Center, we can easily set up call queues, assign customer support agents to the right queues based on their areas of expertise, and in general create a better experience for our customers.”