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Getting started

For companies new to Zendesk.


Improve & optimise

For organisations already using Zendesk.


Build & Extend

Modular add-ons and enhancements.


CX & EX knowledge hub

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Practical guides, frameworks, and tools to improve customer and employee experience.

Blog & insights

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Expert perspectives on CX, EX and Zendesk based on real projects and experience.

Events & webinars

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Live sessions and webinars where our experts share insights, use cases, and best practices.

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Discover Zendesk Health Check Secrets for Success

Regular health checks are crucial to make sure your Zendesk is working at its best and customized for your business needs.

At Premium Plus, we’re thrilled to offer you this comprehensive guide, equipping you with the secrets to harness the power of Zendesk Health Check Insights and Best Practices. With this guide in hand, you can kickstart the review of your Zendesk instance today!

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Gain access to expert insights on Zendesk Health Checksand self-assessment to elevate your operations.

Download your guide

What’s new in the 2025 edition:

  • Zendesk Agent Copilot (AI) tips
  • Workflow & routing improvements
  • Security enforcement
  • Branding enhancements (email templates, avatars, Help Center)