Standaard Boekhandel Group Reaches a CX Breakthrough with Premium Plus and Zendesk
What happens when the nation’s largest bookseller realises its traditional ways need a ...
Implementing Zendesk with Premium Plus turns complexity into efficiency for Domiserve
Domiserve, a provider of prepaid service voucher solutions and personal assistance ...
How Zendesk Audit Helped Cut Star Stable’s Ticket Backlog by 63%
Star Stable, an online gaming studio, faced growing complexity in customer support as its ...
The Bread Factory's CX Transformation with Zendesk and Premium Plus
The Bread Factory, part of Bread Holdings (home to brands like Bertinet Bakery, Flower ...
Seamless Support: SOFACOMPANY’s Omnichannel Strategy with Zendesk
SOFACOMPANY, a Danish furniture brand known for high-quality design at affordable prices, ...
How Accor Simplified Operations and Boosted Efficiency with Zendesk Copilot
In today’s hospitality industry, customer expectations are sky-high. For a global leader ...
How Zendesk AI Features Transformed Customer Service for a Leading French Hypermarket Chain
Modern retailers must be able to deliver fast, personalised, and omnichannel customer ...
Fashion Retailer's Shift to Omnichannel Excellence with Zendesk
Jules, a leading fashion retailer, has always prioritised customer experience (CX) as a ...
Zendesk AI Chatbot: BrightLocal's Journey to 46% Automation Rate
BrightLocal, a leader in local SEO tools, recognised the need for efficient, ...
How Zendesk-Aircall Integration Enhanced Edenred’s Customer Service
Edenred, a leading digital payment solutions provider, faced the challenge of ...
YOTEL's Customer Service Transformation with Premium Plus and Zendesk
In the fast-paced world of hospitality, exceptional customer service is crucial. YOTEL, a ...
From inbox overload to streamlined success
Red Engine is an end to end in-house development team, collaborating to build new ...
Revolutionizing customer request management at Ardex
Ardex has been manufacturing high-quality specialty construction chemical products, ...
Uniting global support at Hartree Partners
Hartree Partners leads the way in developing investment solutions and strategies for ...
Unlocking success with TUI: A seamless knowledge base solution
TUI is one of the biggest tourism group with a network of owned activities. Specializing ...
Optimizing Liantis FAQ for maximum content accessibility
As a social insurance fund, Liantis acts as the link between self-employed individuals ...
Premium Plus takes DICE to new heights of fan service
DICE is a London-based online ticketing platform and beyond. It helps music fans in ...
Premium Plus helps Edinburgh Airport enhance passenger satisfaction
Edinburgh Airport is normally Scotland’s busiest airport and the 6th busiest airport in ...
Livera delivers an optimal online customer experience thanks to Zendesk and Premium Plus
Livera was set up in 1969 and has been a fixture in the Netherlands ever since. The ...
Premium Plus supports Impermo during major customer service reorganisation
Impermo is one of the biggest players on the Belgian tiles, natural stone and parquet ...
