Still drowning in tickets? You don't need more agents, you need better structure
Whether your system is slowing you down or no longer scales, clear intake, smart self-service, and simple automation remove unnecessary volume so your team can focus on what truly matters.
Meet our Zendesk experts
Work with people who truly know Zendesk
Zendesk success depends on more than the platform. It depends on the people who design, implement and optimise it with you. At Premium Plus, you work with certified Zendesk experts who combine deep technical knowledge with real-world service experience across industries and use cases.
Why working with Zendesk experts matters
Zendesk is flexible by design. That flexibility is also where many teams struggle. Without experienced guidance, organisations often end up with frustrating, wrong set-ups, or unexpected results.
Our experts help teams make the right decisions early, avoid unnecessary complexity and build Zendesk setups that actually work in daily operations.
Meet the experts
Our experts bring together different skills from across the company. Filter by department to explore the people behind Premium Plus.
- All
- Sales
- Consultancy
- Marketing
- Development
- Finance
- Leadership
How our experts typically support teams




What defines a Premium Plus Zendesk expert
100% Zendesk focus
Our experts work exclusively with Zendesk, across CX and EX environments.
Senior by default
You work with experienced consultants, architects and developers, not junior-only teams.
Industry-aware
Our experts understand real constraints in retail, SaaS and regulated environments.
Human and hands-on
We work side by side with your team and stay involved beyond go-live.
Inspiration from real expert work
Proven by customer results
“With Premium Plus, we built a Zendesk experience that connects every club, empowers our staff, and keeps members happy with faster responses and truly personal service.”

“After more than a year of collaboration with Premium Plus I can say, you need an integrator as Premium Plus. They gave very good advice and implemented our demands very quickly.”

“With active listening and understanding of the needs and requests of our activity, Premium Plus found the best resolutions and added new features that allowed our teams to work better and faster. Experts in their domains, we recommend them as the first to go to when you want to obtain the best results.”

“Premium Plus truly went above and beyond, not only by actively listening to our needs but also by revealing the full potential of Zendesk. Our Zendesk platform has become an indispensable asset for our business. We are grateful for the unwavering assistance and the incredible results. Thank you for being a reliable partner.”

“I started working in Zendesk with minimal knowledge. It’s quite difficult to learn many functions and options in addition to the daily work. Premium Plus was recommended to help us. Thanks for professionally guiding me. The best practice tips, SLA’s and tidying up the triggers were very useful.”
“At first we were quite nervous to switch to Zendesk as we had to work with strict deadlines before our heavy workload season. At the end we managed to go live on time. We'd like to thank Premium Plus for answering our countless questions and dealing with our frustration at times. Thank you for the help and support.”

Frequently Asked Questions
Ready to work with Zendesk experts you can trust?
Zendesk works best when it is designed by people who know it deeply.









