Zendesk only, since 2012
Since 2012, our focus has been Zendesk—full stop. By dedicating ourselves to a single platform for over a decade, we’ve built unmatched experience, deep product knowledge, and a level of specialisation that makes us one of Europe’s most seasoned Zendesk consultancies.
- Over 10+ years of exclusive Zendesk expertise
- Deep product knowledge across every Zendesk feature
- Direct relationships with Zendesk product teams
- Early access to new features and beta programs
1000+ projects delivered
With over 1,000 projects successfully delivered, we bring deep experience, proven best practices, and refined savoir‑faire to every engagement. We’ve seen a wide range of use cases and know what works, what doesn’t, and how to get you to value quickly and safely.
- Discovery workshops guided by clear, tried-and-tested frameworks
- Ready-made building blocks for the most common needs
- Teams working in parallel, so things move forward faster
- Built-in testing and checks to keep everything stable and reliable
NPS 9.2, a Track Record of Happy Customers
We don’t just finish projects – we make them successful. Our NPS score of 9.2 reflects how satisfied our customers are and how strongly they recommend working with us. Projects are delivered within the planned timeline and budget, and we measure ourselves by your success.
- Clear success metrics are defined together from the start
- Regular milestone check-ins with simple, transparent reporting
- Proactive handling of risks and issues before they slow things down
- Post-launch support to ensure results last and keep improving
