Fonzer - Powered by Premium Plus

Discover our latest Success Story to learn how we revolutionised the Fonzer Customer Care system, helping them become more efficient and productive. (https://fonzer.com)

Our Tools & Guidance

✔️ Our “We Guide, You Build” Program
✔️ Zendesk Licences
✔️ Training Sessions

Check out our client’s experience of our services

“Premium Plus has made our goal of providing top-class customer support to partners and customers a reality. Thanks to the automation features, Fonzer is now able to support our customers twice as fast. Our partners and customers have never been happier... 😊.”

– Filip Muylle –
Customer Experience Manager at Fonzer

Contact us if you also have the drive to start your journey with us!

1.png

Seminar: Connecting Customers

Description

Customer Contact, the Belgian Customer Contact Association, Opel Belgium, winner of the Connecting People Award, and Premium Plus (Award winning Zendesk Premier Solution Partner) organise a #ThrowBackThursday event about Customer Centricity! 

Opel Belgium will share all the details about their award winning Connecting Customers case. You'll also get more information about the other nominees in the Connecting Customers category: 24+ and Randstad.

Premium Plus will then present you an out-of-the-box customer contact case! Stay tuned for more in the upcoming weeks. 

Hans Cleemput (Customer Contact) will bring us a keynote on the added value for customers in the cooperation of answer bots and customer contact employees.

We'll end the afternoon with a Premium Network drink to connect all the attendees! 

Program:

14.00-14.30: Welcome!
14.30-15.00: Opel Belgium on their Award winning case
15.00-15.15: Presentation of nominated cases
15.15-15.45: Premium Plus - Out of the box Customer Contact
15.45-16.15: Break
15.15-16.45: Keynote Hans Cleemput: The added value for customers in the cooperation of customer contact employees and chatbots
16.45-17.15: Q&A
17.15-18.30: A Premium Network drink

Pricing:

Members of Customer Contact and attendees of the Customer Contact Congress and Awards get free access! 
There are only 30 seats for this event so don't hesitate to order your ticket!

A big thank you to our sponsor Premium Plus for making this event possible!

Tickets:

Order your tickets here

https://www.eventbrite.com/e/seminar-connecting-customers-with-opel-belgium-tickets-57482676232

Location and Date

Thu, April 4, 2019

14:00 – 18:00 CEST

Premium Plus
De Merodelei 1
2600 Antwerpen

Just a heads up:

There will be a photographer at the event, photo's can be used for marketing and commercial use. Don't like photos? Just let us know when you arrive!

FAQs

How can I contact the organizer with any questions?

Just shoot us an e-mail at evelien@customercontact.be

Do I have to bring my printed ticket to the event?

No, your badge and an attendee list will be waiting for you!

https___cdn.evbuc.com_images_57438066_211004508208_1_original.jpg