-
All
-
Report
-
Interactive tools
-
Playbook
-
Guide
-
On-Demand Webinar
Download report
ReportCX Trends 2026 reportDiscover what’s driving the next wave of customer experience, from intelligent personalisation to agent‑empowering AI.Download report
.jpg?width=300&name=20201126_Kurt-Premium%20Plus_0273-bewerkt%20(1).jpg)
Estimate your ROI
Interactive toolsZendesk ROI calculatorDiscover your Zendesk ROI potential with Premium Plus. This calculator estimates your potential return for both Zendesk and non-Zendesk users.Estimate your ROI
-1.png?width=300&name=Mock%20ups%20guides%20(1)-1.png)
Download playbook
PlaybookAI in customer and employee serviceThis practical AI guide is packed with step-by-step strategies, real-world results, and clear platform comparisons.Download playbook
Start quiz
QuizHow advanced is your CX?Complete the CX Maturity Quiz to get your score, see where you stand against best practices, and receive actionable next steps to accelerate CX growth.Start quiz
Start quiz
QuizHow ready are you for AI in CX and EX?Curious about your organisation’s AI potential? Take our quick AI Readiness Assessment quiz to see how prepared you are and get tailored recommendations.Start quiz
Download guide
GuideHow AI is shaping HR: lessons from leadersThis guide examines the impact of AI in HR software, onboarding, and EX, drawing on data from organisations that have made the shift.Download guide
Download eBook
GuideDiscover Zendesk health check secrets for successRegular health checks are crucial to make sure your Zendesk is working at its best and customized for your business needs.Download eBook
Read More
GuideUltimate Zendesk implementation guide7 essential steps to get your Zendesk up and running without the headaches. Terms explained, real-life examples, and visual walkthroughs.Read More
Read More
QuizAre you using Zendesk to its full potential?Take our quick quiz to see if you’re fully utilising Zendesk. Get your score and actionable tips to enhance efficiency and customer satisfaction.Read More
Watch Now
On-Demand WebinarWhat the Heck is Zendesk AI?AI is reshaping customer support, but what does that actually mean for your business?
Join us for a deep dive into Zendesk AI—what it is, how it works, and how you can use it to improve efficiency and customer experience.Watch Now
Join us for a deep dive into Zendesk AI—what it is, how it works, and how you can use it to improve efficiency and customer experience.Watch Now
Watch Now
On-Demand WebinarC’est quoi Zendesk AI, au juste ?L’IA transforme le service client, mais qu’est-ce que cela signifie concrètement pour votre entreprise ?Watch Now
Watch Now
On-Demand WebinarAsk Me Anything (AMA) about Zendesk – AugustSummer’s in full swing, so why not take a break from the hustle and join us for a chilled-out Zendesk Ask Me Anything (AMA) session? Watch Now
Watch Now
On-Demand WebinarAsk Me Anything (AMA) about Zendesk – JulyWhether you’re feeling stuck, curious, or just looking to get more from your Zendesk, this is your moment to unwind and level up.Watch Now
Watch Now
On-Demand WebinarHigh-Stakes Support Tickets with Zendesk’s Agent CopilotIn just 30 minutes, we’ll push the limits of Zendesk AI to resolve real-world tickets that typically take days, using only Agent Copilot actions and Next Matter workflows.Watch Now
Watch Now
On-Demand WebinarEmployee Services: Streamline Internal Helpdesks with ZendeskLearn how to transform your organisation’s employee services (EX) by optimising internal helpdesk processes with Zendesk, SweetHawk and AI-powered solutions (Agent Copilot & AI Agents).Watch Now
Watch Now
On-Demand WebinarHow to Scale Your Business with ZendeskExplore essential strategies for teams with 1-50 employees using Zendesk. Learn how to scale your business efficiently with insights on Zendesk Explore, analytics, and reporting.Watch Now
Watch Now
On-Demand WebinarManufacturing: CX Trends & The Bread Factory - Case StudyIn this 30-minute webinar, we delve into the realm of Customer Experience Trends in Manufacturing. We will spotlight a case study featuring The Bread Factory. Discover how their pain points, and how they enhanced their customer experience.Watch Now
Watch Now
On-Demand WebinarHoe u uw CX kunt verbeteren: Best Practices in België & NederlandOntdek technieken om wrijvingspunten te identificeren en te elimineren, waardoor de inspanning en frustratie van klanten verminderen, en het belang van klantbegrip en hoe dit de basis vormt van een succesvolle CX-strategie.Watch Now
Watch Now
On-Demand WebinarComment Améliorer Votre Expérience Client: Meilleures PratiquesRejoignez-nous pour un webinaire avec Zendesk et Jules qui vous permettra de découvrir des stratégies concrètes pour booster votre expérience client.Watch Now
