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7 Zendesk Essentials from Award-Winning Experts
Even the most powerful tools won’t deliver results if your Zendesk isn’t set up correctly.
Before you jump into adding new features and integration, take a moment to review your current setup.
Start with the basics and save yourself headaches down the road!

As a Zendesk EMEA Partner of the Year, Premium Plus specialises in turning challenges into opportunities. Whether it's seamless implementation or expert optimisation, our team is here to elevate your Zendesk experience.
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What you'll learn:
- Roles and permissions
- Support emails and schedules
- Apps and integrations
- Omnichannel routing
- Groups and organisations
- Security and custom fields
- Automations and triggers








