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Day:
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April 21, 2026 |
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Time:
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09:00–12:00 |
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Place:
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Amsterdamm |
A curated, invitation-only breakfast session for a select group of senior CX, Support, Product and Digital leaders.
Join a small group of peers for a focused morning of high-quality discussions, practical insights, and meaningful connections, designed for those shaping the future of customer experience.
What to expect?
This is not a typical event.
No generic presentations. No sales pitches.
Instead, a closed-door, peer-level discussion on the topics that matter most right now.
- Two highly relevant panel discussions
- Practical insights from operators, not theory
- Curated audience of 30 senior leaders
- Informal, high-quality networking over breakfast
Panel discussions
Scaling CX Without Scaling Cost: AI & Automation That Actually Works
How leading teams are using AI and automation to increase efficiency, reduce operational load, and scale support without adding headcount.
From Data to Revenue: How CX Reporting Drives Retention & Growth
How better visibility and reporting enable teams to make smarter decisions, reduce churn, and directly impact revenue.
A different kind of event
We bring together a carefully selected group of leaders, not just to listen, but to exchange.
- Real challenges
- Real use cases
- Honest conversations
To keep things interactive, we’ll also include a short and fun CX Challenge: a light team-based activity where you’ll be grouped with other leaders to tackle real-world CX scenarios.
The winning team will take home small awards (and, of course, bragging rights).
Why attend
- Learn how peers are tackling AI, automation and scaling challenges
- Gain practical insights you can apply immediately
- Connect with like-minded leaders in an intimate setting
- Step away from day-to-day operations and think strategically
Location & experience
Hosted at Sircle Hotel Amsterdam, with a high-quality breakfast and a relaxed, premium setting, designed to facilitate real conversations.
Speakers

Account Executive
Attendance
This is a limited, invitation-only event.
Spots are reserved for selected leaders to ensure the right level of discussion and interaction.
Secure your spot
If you received this invitation, we would be delighted to host you.
Confirm your attendance to join a carefully curated group of peers shaping the future of CX.


