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Getting started

For companies new to Zendesk.


Improve & optimise

For organisations already using Zendesk.


Build & Extend

Modular add-ons and enhancements.


CX & EX knowledge hub

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Practical guides, frameworks, and tools to improve customer and employee experience.

Blog & insights

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Expert perspectives on CX, EX and Zendesk based on real projects and experience.

Events & webinars

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Live sessions and webinars where our experts share insights, use cases, and best practices.

Accelerating Zendesk Deals Together

A dedicated partner that helps you win more, close faster and expand revenue with Zendesk across complex environments.

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Premium Plus is an Extension of Your Team

As your EMEA Partner of the Year, we are more than just multi-award-winning Zendesk experts;
We’re an extension of your team. And yes, we take excellent selfies 🤳

Selling Zendesk

Helping clients get Zendesk right

Delivering seamless implementations

Optimising existing instances

Continuous improvement and training

Helping with AI solutions

Building Custom Help Centres

Organizing webinars and offline events

Trusted by leading brands across Europe

Preferred Zendesk AI Agents (Ultimate) Partner

As Zendesk’s trusted AI specialists, we’re reshaping what’s possible. 

First to Train Dedicated AI Specialists

Experts ready to deliver AI excellence.

 

Proven Experience

AI-ready Help Centre rebuilds, AI-focused CX strategies, and automation breakthroughs.

 

Results

  • 50% Win Rate on AI deals in EMEA (100% in UK&I)
  • 600% AI revenue growth in 1 year
  • Sevices Revenue doubled through AI whilst Licences remained stable

 

AI Results That Speak for Themselves

 

We’re here to make your life easier. Seriously.

number1

Happier loyal customers

2

We help you win more; less churn

3

Turning hesitation into opportunities

4

Freedom to focus on what you do best

5

No headaches with smoother projects

6

Proactive Problem-Solving

7

Customised
Solutions
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What Zendeskians are saying

"Premium Plus isn't just a partner, they're an extension of our team and my number one go-to partner."

Christopher Arnst

AE North

Christopher Arnst

"Premium Plus is the perfect example of what a Zendesk Reseller is capable of with the right focus and guts to doing business professional and keep innovating quarter after quarter. Do what you say and say what you do is key for their success"

Marcel Van Druten

Partner Sales Executive

Marcen van Druten

"I love working with the team ot Premium Plus, incredibly client-centric, always willing to go above and beyond throughout the sales cycle and 1st rate when implementing"

Rob Lucas

AE UK

Rob Lucas

"Best Zendesk Partner out there for implementation / optimisation work!"

Jo Wright

Sales Manager

Jo

Real Zen starts with the right partner

Let’s explore how we can make Zendesk an even bigger success story for your customers.

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