Accelerating Zendesk Deals Together
A dedicated partner that helps you win more, close faster and expand revenue with Zendesk across complex environments.

Premium Plus is an Extension of Your Team
As your EMEA Partner of the Year, we are more than just multi-award-winning Zendesk experts;We’re an extension of your team. And yes, we take excellent selfies 🤳
Selling Zendesk
Helping clients get Zendesk right
Delivering seamless implementations
Optimising existing instances
Continuous improvement and training
Helping with AI solutions
Building Custom Help Centres
Organizing webinars and offline events









Winning New Clients and Mastering AI & Custom Solutions
Preferred Zendesk AI Agents (Ultimate) Partner
As Zendesk’s trusted AI specialists, we’re reshaping what’s possible.
First to Train Dedicated AI Specialists
Experts ready to deliver AI excellence.
Proven Experience
AI-ready Help Centre rebuilds, AI-focused CX strategies, and automation breakthroughs.
Results
- 50% Win Rate on AI deals in EMEA (100% in UK&I)
- 600% AI revenue growth in 1 year
- Sevices Revenue doubled through AI whilst Licences remained stable
AI Results That Speak for Themselves
We’re here to make your life easier. Seriously.

Happier loyal customers

We help you win more; less churn

Turning hesitation into opportunities

Freedom to focus on what you do best

No headaches with smoother projects

Proactive Problem-Solving

Customised
Solutions
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What Zendeskians are saying
"Premium Plus isn't just a partner, they're an extension of our team and my number one go-to partner."
Christopher Arnst
AE North

"Premium Plus is the perfect example of what a Zendesk Reseller is capable of with the right focus and guts to doing business professional and keep innovating quarter after quarter. Do what you say and say what you do is key for their success"
Marcel Van Druten
Partner Sales Executive

"I love working with the team ot Premium Plus, incredibly client-centric, always willing to go above and beyond throughout the sales cycle and 1st rate when implementing"
Rob Lucas
AE UK

"Best Zendesk Partner out there for implementation / optimisation work!"
Jo Wright
Sales Manager

Discover the latest insights
CX Trends 2026 explained: A practical guide to the Zendesk report
Start ReadingUnderstanding Zendesk’s New Outcome-Based Pricing for AI Resolutions
Start ReadingHow to use Zendesk reporting and analytics to make better decisions in 2025
Start ReadingReal Zen starts with the right partner
Let’s explore how we can make Zendesk an even bigger success story for your customers.










