Exclusive for Zendeskians: Close More Sales with Premium Plus

We are Premium Plus, your favourite Zendesk Partner 💜

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#welovezendesk

Premium Plus is an Extension of Your Team

As your EMEA Partner of the Year, we are more than just multi-award-winning Zendesk experts;
we’re an extension of your team. And yes, we take excellent selfies 🤳

Selling Zendesk!

Helping clients get Zendesk right

Delivering seamless implementations

Optimising existing instances

Providing continuous improvement and training

Helping with AI solutions

Building Custom Help Centres

Organizing webinars and offline events…

… we’re here to help your customers unlock the full potential of Zendesk!

Your Top-Notch Backstage Crew

Think of us as your backstage crew,  crafting Zendesk into a tailor-made solution for your clients.
See some of the brands we’ve collaborated with:

Unmatched Zendesk Expertise
and Global Reach

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From Winning New Clients to Mastering
AI and Custom Solutions

  • Preferred Zendesk AI Agents (Ultimate) Partner – As Zendesk’s trusted AI specialists, we’re shaping what’s possible. 
  • First to Train Dedicated AI Specialists – Six experts (and counting) ready to deliver AI excellence.
  • Proven Experience – AI-ready Help Centre rebuilds, AI-focused CX strategies, and automation breakthroughs.

Results:

  • 50% Win Rate on AI deals in EMEA (100% in UK&I)
  • 600% AI revenue growth in 1 year
  • Sevices Revenue doubled through AI whilst Licences remained stable

AI Results That Speak for Themselves

CustomerDays to LounchAutomation RateBSAT
JP Gaultier (PUIG)2647%84%
BrightLocal8446%100%
Liantis5669%60%
    

We’re here to make your life easier. Seriously.

What's the benefit for you?

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Happier
loyal customers

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We help you win more: less churn

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Turning hesitation into opportunities

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Focus on what you do best; we handle the rest

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Customised
Solutions

We Partner with:

Anything else?
Let us know – we’re happy to over-deliver.

Zendeskians are saying


 

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Premium Plus is an award-winning Zendesk Premier Partner

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Meet the Team Behind Your Success

Some of our faces to get familiar with:

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Adrian Remedios

Solutions Consultant, UKI
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Benoit Smagghe

Solutions Consultant, France
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Yannick Van de Voorde

Solutions Consultant, Belgium
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Reggie Raphaela

Solutions Consultant, Netherlands
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Julie Fosselius

Solutions Consultant, Nordics
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Rafael Duarte

Solutions Consultant, EMEA
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Agustina Rojo Flaherty

Marketing Specialist

Want to see all our team’s lovely faces? Get to know us all here.

Real Zen starts with the right partner

We are Zendesk EMEA Partner of the Year, for a reason

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Let’s explore how we can make Zendesk an even bigger success story for your customers.

Need help on a tricky customer project?
We’re here to assist – just drop us a line.