Are you fun to be around, but also serious about your work?
Are you fun to be around, but also serious about your work?
Apply today to join our talented, diverse and creative crew.
“Don’t take yourself too serious”
Our Values
Trustworthiness
- Transparency, Support, Care, Clarity, Reliable.
- Open communication towards all stakeholders.
- Make it easy to make contact. Be responsive.
- Define & communicate the process, goals, and priorities.
- Manage expectations.
- Have the customer's best interest.
Goesting
- Challenge, Inspire.
- Daring to go out of comfort zone.
- Go beyond what you should; this is the "plus" in Premium Plus.
- Challenge the status quo and look beyond what is available.
- Own your work: make something you're proud of.
Team Spirit
- Contribute, Recognise, Connect.
- Support each other, rely on each other.
- Be part of a group; value others' contributions.
- Be and become the best version of yourself.
- Share and celebrate all wins; learn from losses.
- Respect each other's time.
- Seek value in diverse opinions.
- Be there for each other, both formally and informally.
Human Centric
- Active Listening.
- Empathy in Action.
- Collaboration.
- Proactive Problem-Solving.
- Inclusivity.
Expertise
- Knowledge, Mastery.
- Own it. Take the lead. Know it better than others.
- Share knowledge. Show what you know.
- Help, Drive, Inspire each other to grow.
- Problem solvers.
- Offer tailored solutions; suggest only the best of the best.
- Move fast on new opportunities.
- Learn, build, and share from a network of knowledge.
Hey there!
Ana Luísa,
People & Culture manager
We’re a diverse and inclusive workplace where everyone can thrive and grow. We’re always looking for talented individuals who share our passion for innovation and creativity. Check out our job openings and see if there’s a role that’s right for you.
Can’t wait to hear from you!
Unleash your potential: Take a seat with us.
🥇 Our proudest moments
2012
2012
🚀 Start of Premium Plus
› Focus on Facility Services
› First B2E customers working with Zendesk
› First Employee
2017
🤩 100% Focus on Zendesk
› We expanded our team with our second employee
2017
2018
2018
🥇 Zendesk Master Partner
› We won the Zendesk Growth Award
› We expanded to France
› Winner EMEA Growth Partner of the Year Award
2019
👨💻 Development Team
› We launched our own Market Place apps
› We became an official partner of Aircall
2019
2020
2020
🇬🇧 London calling
› We expanded to UK
› We created our Onboarding Team
› Winner Global Partner of the year Award for New Customer Acquisition
2021
🏆 Global Master Partner Award
› We developed our own Guide Themes
› Many new faces joined us
› Winner Global Zendesk Padel Cup
› Aircall’s first Global Gold Partner
2021
2022
2022
🎆 Premium Plus 10 years celebration
› First Portuguese customer
› We appointed our People & Culture manager
› We created our Product & Innovation Team
› Partner Demo Cup Winner
› Zuper Enterprise Award
2023
👑 Multi award-Winning Partnership
› Winner EMEA Zendesk Partner of the Year
› 5 new hires across Professional Services, Sales, Marketing & Admin
› Launch of Zendesk AI packages
› Best partner in building custom themes
› CX Trends Spiff Award Winner
› Winner EMEA Top Demo Award
› Winner EMEA Partner for Growth Award
› Winner Regional Zendesk Partner of the Year (EMEA North)
› Winner Regional Zendesk Partner for Collaboration (EMEA North)
2023
2024
2024
🌟 Becoming Zendesk Strategic Partner
› Winners of the EMEA Partner Competition – most creative uses of Zendesk to improve customer experiences
› Specialisation in AI Agents and AI for EX
› Expanded to the Nordics 🇳🇴
› Grew our Admin, Marketing, Sales, and Solutions Consultant teams.
› Reached 7M+ in revenue
› Became 100% focused on Zendesk
› Successful active in 3 different Zendesk regions (UK&Ireland, France & Benelux, Nordics)
› Preferred Ultimate onboarding partner in EMEA
› Became a Strategic Zendesk Partner
› Attended SKO, Relate and all Zendeks Showcase events in EMEA
Fancy a cup of tea? Do drop in.
Sint-Niklaas (HQ)
Grote Markt 6A
Huis Myle
9100 Sint-Niklaas
Belgium
Tel +32 3 303 44 90
Antwerp
Sint-Pietersvliet 7
The Beacon
2000 Antwerp
Belgium
Tel +32 3 303 44 90
Amsterdam
Barbara Strozzilaan 101
1083 HN Amsterdam
The Netherlands
Tel +31 20 808 9810
London
8 Northumberland Avenue
London WC2N 5BY
United Kingdom
Tel +44 7822 026114
Lille
165 Avenue de Bretagne
Euratechnologies
59000 Lille
France
Tel +33 3 66 88 15 86
Porto
4200-082 Porto
Portugal
Copenhagen
Frimio ApS
Artillerivej 86, 2.th
2300 Copenhagen S
Denmark
