Blog Post by Agustina Rojo Flaherty
19 February, 20264 min read
AI in CX: Why Most Teams Are Still Stuck in Pilot Mode
AI is being used almost everywhere.
Start Reading
20 November, 20256 min read
Understanding Zendesk’s New Outcome-Based Pricing for AI Resolutions
Zendesk has recently introduced a new pricing model for its AI-driven automated ...
Start Reading
29 July, 20212 min read
Zendesk & Certainly’s conversational AI chatbot platform: a winning team
In the world of e-commerce, chatbots aren’t a stand-alone tool. To get your customer ...
Start Reading