Blog Post by Benoit Smagghe
22 May, 20267 min read
Inside Zendesk AI: What We Learned at Zendesk Relate 2026
Zendesk Relate 2026 made one thing very clear: Zendesk is no longer positioning AI as a ...
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28 April, 20263 min read
Zendesk Technical Update – April 2026
April brought a steady mix of AI evolution, operational improvements, and a few changes ...
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23 March, 20263 min read
Inside Zendesk AI: What’s New – March 2026
A clear shift towards AI-first customer experience Over the past two years, Zendesk has ...
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