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Day:
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May 8, 2026 |
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Time:
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13:00 |
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Place:
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Ghent, Belgium |
Discover what’s next in Customer Experience
CX Trends returns for a new edition to Ghent!
Join us for an afternoon dedicated to the latest insights shaping customer experience in 2026.
Access the CX Trends 2026 report, alongside practical perspectives on how AI is changing the way organisations serve their customers.
Stand out in the age of AI
78% of CX leaders believe we are witnessing the biggest transformation in the past 50 years.
Customers expect faster, smarter, and more personalised service.
With the CX Trends 2026 report, learn how to differentiate through contextual intelligence.
What you’ll learn?
- The 5 key trends from the Zendesk CX Trends 2026 report
- How organizations are applying AI in customer service today
- Practical insights from CX professionals across industries
- How to turn customer experience into a driver of growth
- Key challenges and opportunities for 2026
Agenda
From 13hs
Details to be confirmed
Speakers
CX Expert, Premium Plus
Location
Ghent
Save your seat
Join CX leaders, practitioners, and peers for a focused morning of insights and conversations.
AI-powered service, built for people
Start shaping your customer experience for 2026