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Getting started

For companies new to Zendesk.


Improve & optimise

For organisations already using Zendesk.


Build & Extend

Modular add-ons and enhancements.


CX & EX knowledge hub

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Practical guides, frameworks, and tools to improve customer and employee experience.

Blog & insights

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Expert perspectives on CX, EX and Zendesk based on real projects and experience.

Events & webinars

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Live sessions and webinars where our experts share insights, use cases, and best practices.

Open positions

At Premium Plus, we help organisations improve how they serve customers and employees. That requires more than technical skill. It requires care, clarity and collaboration. We are always looking for people who want to grow, contribute and take pride in doing work properly.

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Working at Premium Plus means working in an environment where quality matters and people matter just as much. We are specialists, not generalists. We think before we build. We explain our decisions. We help each other grow. You won't find hero culture or endless firefighting here. You will find thoughtful collaboration, trust and space to improve your craft.

 

Our culture, day to day

Trustworthiness

We communicate clearly, act honestly, and keep our promises so strong relationships can grow.

Goesting (Passion, enthusiasm)

We bring energy, challenge the status quo, and take real pride in owning our work and results.

Team Spirit

We put the team before ego, helping each other through wins and setbacks so we can grow together.

Human-centric

We put people at the heart of every decision, listening carefully and creating solutions that truly support them.

Expertise

We lead with deep knowledge, keep learning, and share what we know so everyone gets better together.

NOT SURE YET?

If you're curious but unsure which role fits, let's talk.

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