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Still drowning in tickets? You don't need more agents, you need better structure

Whether your system is slowing you down or no longer scales, clear intake, smart self-service, and simple automation remove unnecessary volume so your team can focus on what truly matters.

Get in contact with an expert

Start your career by learning how work really gets done

An internship should be more than observing from the sidelines. It should help you understand how real teams work, how decisions are made and how technology supports people. At Premium Plus, interns work alongside experienced Zendesk specialists and learn how customer and employee service actually operates in practice.

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Why an internship at Premium Plus is different

We don't offer internships to fill capacity. We offer them to help people grow.

From day one, interns are part of real projects, real teams and real conversations. You won't be asked to "figure things out alone", but you also won't be shielded from responsibility. We believe learning happens fastest when guidance and ownership go hand in hand.

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What you will work on

Interns at Premium Plus are involved in meaningful work. Depending on your background and interests, this can include supporting Zendesk implementations, optimisation projects, training preparation or internal initiatives.


You will learn how service teams operate, how requirements are translated into solutions and how consultants collaborate with customers. There is room to explore, but always within a structured environment where quality and clarity matter.

How the internship works

We start by understanding your background, studies and interests. Based on that, we define a clear internship scope and learning goals. During your internship, you work closely with experienced colleagues who guide you, challenge you and help you reflect on what you learn.

You receive regular feedback, support with your school requirements and the space to develop both professional and personal skills. The focus is not speed, but growth.

  1. Understanding

    We learn about your background, studies and interests to define a clear scope

  2. Work & learning

    You work with experienced colleagues on real projects with guidance and challenge

  3. Growth

    Regular feedback, school support and space to develop professional skills

What interns take away

Interns typically leave Premium Plus with:

  • A realistic understanding of professional consultancy work
  • Experience working in customer and employee service environments
  • Stronger communication and collaboration skills

Many former interns tell us they learned more in a few months than they expected, simply because they were trusted and supported at the same time.

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Who this internship is for

Our internship program is a good fit for students who are curious, motivated and eager to learn how organisations actually work. You don't need to be a Zendesk expert. You do need to be open to feedback, willing to ask questions and comfortable working in a professional environment.

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Where internships take place

Internships are available across our European locations and can often be adapted to remote or hybrid working, depending on the role and your situation. You will always be part of a real team, regardless of location.

Want to be part of it?

Check out our open positions or send us your CV. We're always interested in exceptional talent.


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