Turn Zendesk into a revenue driver, not just a ticketing tool

“We set an internal goal: tickets had to be resolved within a day. Thanks to Zendesk and Premium Plus, we now handle fewer than 50 tickets per day, making our support team much more efficient.”

"If you have a tendency to start right away, you may have to restart from scratch. Trust us: you need a reliable guide during implementation because if you do it yourself, you can get into a mess."