Unlock the full potential of your Zendesk

With 10+ years of unmatched experience as a Zendesk Premier Partner, Premium Plus is your go-to expert for Zendesk licences, seamless implementation, optimisation, and AI solutions.

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Premium Plus,zendesk partner
2020
Premium Plus,zendesk partner

Results that speak for themselves

Customer Satisfaction

94%

One touch
tickets

90%

SLA response time reached

97%

Ticket handling time reduced by

20%

Return on investment for AI

185%

Agent contacts reduced by

40%

Automation
Rate

69%

Bot
satisfaction

100%

What fits your needs?

New to Zendesk

Accelerate your Zendesk

Premium Plus,zendesk partner

Essential Packages

Interested in Zendesk but lack the knowledge to fully roll it out yourself? We’ve got you covered!

Premium Plus,zendesk partner

Optimisation Packages

Get the most out of Zendesk with the right guidance. Our team of CX consultants is here to optimise your environment.

New to Zendesk

Premium Plus,zendesk partner

Essential Packages

Interested in Zendesk but lack the knowledge to fully roll it out yourself? We’ve got you covered!

Accelerate your Zendesk

Premium Plus,zendesk partner

Optimisation Packages

Get the most out of Zendesk with the right guidance. Our team of CX consultants is here to optimise your environment.

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Happy clients

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Team members

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Years of experience

Why our clients always achieve their goals

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10+ year expertise in Zendesk-focused solutions

Our certified consultants help organisations get the most out of Zendesk. As an award-winning Zendesk Partner, we optimise workflows, build custom configurations, and ensure every setup delivers value.

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One-stop shop for Zendesk

From licences and setup to optimisation and AI features – we cover everything related to Zendesk. You get one reliable partner to simplify processes, reduce complexity, and maximise the investment. 

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Going the extra mile with every client

With proven expertise and multilingual onboarding, we guide you through every step. From pre-sales guidance to post-sales support, we offer strategic advice, proactive solutions, and a commitment to your long-term success.

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Some of our references

Don't believe us. Believe our customers.

Read our reviews and find out how good we really are! You won’t be disappointed.

Our success story

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We are all about people at Premium Plus

Want to join this
awesome team?

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Are you going all in this year with your Zendesk partner?

Deliver a better Customer Service experience by partnering with us and leveraging the full capabilities of Zendesk. Contact us today to get started.

Premium Plus,zendesk partner