Empowering EX: Smarter Internal Support with Zendesk & AI
Date: 16 October 2025
Time: To be confirmed
Place: Eindhoven, The Netherlands
In today’s fast-paced workplace, internal teams, from HR and IT to Facilities and Finance, struggle under repetitive tickets, disjointed tools, and rising employee expectations. Premium Plus and Zendesk explore how AI-powered, employee-first internal support transforms this experience.
Join us to discover how leading organisations are simplifying internal workflows, ramping up productivity, and delivering service that employees actually enjoy, across departments, with one unified platform. You’ll leave knowing how to design employee services that are efficient, transparent, and built for the AI era.
This event is ideal for leaders in HR, IT, Operations, Facilities, Workplace, and Finance, especially those aiming to modernise internal helpdesks and enhance employee outcomes.
Speakers
Yannick Van de Voorde
Account Executive, Premium Plus
Gilles Vanagtmael
Account Executive, Premium Plus
Key Takeaways — Why Join?
- Learn about the biggest trends and obstacles facing internal support teams
- Experience how Zendesk AI Agents and automation handle repetitive employee requests, cut resolution times, and improve satisfaction across internal helpdesks.
- Explore real use cases such as HR onboarding journeys and IT / Facilities support workflows, powered by Zendesk Copilot and intelligent routing.
- Learn best practices from technology partners
- Live Q&A
- Networking, drinks & bites included
