AI in Action: Enhancing CX with Zendesk
Date: April 8
Time: 13:30 – 18:00
Location: Amsterdam, The Netherlands

Cut Through the AI Buzz – See It in Action
AI is changing customer service, but what does that really mean for your business? Join us in Amsterdam for an exclusive event with Zendesk where we’ll break down how AI is making customer support teams faster, smarter, and more efficient.
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You’ll see firsthand how AI-powered tools like AI Agents, Co-Pilot, and QA can improve customer satisfaction while keeping costs in check. Plus, Trophylive and other customers will share their experience of using AI to streamline support operations.
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Expect live demos, Q&As, expert insights, and practical takeaways—all designed to help you make AI work for you. Stay for drinks and networking to connect with other CX professionals.
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Speakers

Gilles Vanagtmael
CX Solutions Consultant, Premium Plus

Rafael Cordeiro
Solution Consultant, Zendesk

Reggie Raphaela
CX Solutions Consultant, Premium Plus

Job de Boer
Account Executive, Zendesk

Maarten de Bruijne
Marketing Manager, Trophylive

Anton Verhelst
CX Consultant, Premium Plus
🚀 What You’ll Learn
- How Zendesk AI enhances efficiency, reduces costs, and improves CX
- Real-world use cases from a Zendesk customer
- Hands-on demos of AI capabilities, including AI Agents, Co-Pilot, and Quality Assurance
- Expert discussions on the future of AI in support
Meet the experts​

Thomas Stor

Paras Badola

Tony Hulsenboom

Rutger Bos
