Blog overview

Explore practical insights and tools that help CX and EX professionals get more value from Zendesk and improve customer and employee experiences.

01 February, 20243 min read

AI in the workplace: what about EX?

Artificial intelligence has gained a strong foothold in many companies in a short time. ...

29 July, 20212 min read

Zendesk & Certainly’s conversational AI chatbot platform: a winning team

In the world of e-commerce, chatbots aren’t a stand-alone tool. To get your customer ...

08 December, 20201 min read

Let it grow: one tree for every Premium Plus customer

Premium Plus is growing its business in Peru. Metaphorically speaking, that is: we’re ...

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