How to use Zendesk reporting and analytics to make better decisions in 2025
Your Zendesk reports look fine, but do they actually help? Be honest. Do your dashboards ...
How to master Zendesk triggers, automations, and email workflows in 2025
Ever felt overwhelmed by Zendesk triggers, automations, or managing endless emails? ...
AI Customer Service Demystified: Your Roadmap to Happier Teams & Customers
Customer and employee service can feel like a game of whack-a-mole. As soon as you solve ...
The Essential 2025 Zendesk Checklist: Your Free Health Check Guide & Expert Zendesk Audit
Ever wondered how much more Zendesk could do for your team? Many organisations set things ...
How to Buy Zendesk: Direct vs Partner – Pricing, Support, and Reseller Benefits
When buying Zendesk, one of the first decisions you face is whether to purchase your ...
How AI in HR Is Transforming Software, Onboarding, and Employee Experience
In this article, we're going to discuss: Why AI in HR Matters Now More Than Ever Three ...
Better Employee Experience with Zendesk: A Complete Guide
Make your team's work smoother and more enjoyable. Our EX guide shares easy and effective ...
Why You Should Switch from Freshdesk for Superior Service
While Freshdesk is reliable, businesses scaling up often face challenges like limited ...
What is a Zendesk Partner?
Navigating Zendesk implementation and optimisation can be challenging, but Zendesk ...
AI in the workplace: what about EX?
Artificial intelligence has gained a strong foothold in many companies in a short time. ...
