Inside Zendesk AI: What’s New – March 2026
A clear shift towards AI-first customer experience Over the past two years, Zendesk has ...
How to Prevent Fraud in Customer Support Without Slowing Down CX
Global eCommerce fraud is projected to grow from $44.3 billion in 2024 to more than $107 ...
Zendesk Update: Email Verification for Anonymous Help Centre Requests
Last Updated - March 24th See last updates Zendesk recently announced a change that ...
AI in CX: Why Most Teams Are Still Stuck in Pilot Mode
AI is being used almost everywhere.
Understanding Zendesk’s New Outcome-Based Pricing for AI Resolutions
Zendesk has recently introduced a new pricing model for its AI-driven automated ...
