36 year old, 1 baby girl (crazy about her). Worked for 8 years as Head of Quality @Alice’s Garden. During this time, he also was a super admin for Zendesk and started to implement the tech for 2 agents. Fast-forward 8 years and 50 people and 5 departments were working collaboratively in Zendesk. They developed custom apps and integrations to speed up flows and make their colleague’s work more comfy.
Quality is not an act,
it’s a habit
CX expertise
★★★★★ 4/5
Technology skills
★★★★★ 3/5
Language skills
★★★★★ 3/5
Life experience
★★★★★ 4/5
Stress management
★★★★★ 4/5
Kids
★★★★★ 1/5
