Let’s face it: with all the AI buzzwords flying around, it can feel like you’re trying to decode a secret language. The rapid pace of ...

In the rapidly evolving world of retail, staying ahead of customer expectations is more challenging than ever. Retailers across the EMEA region are navigating a ...

The Zendesk platform offers companies the right tools to support their customers - and employees as well!

Enhance your Zendesk Help Center with our custom themes that are both responsive and customisable. This guide covers everything from design to implementation, providing you ...

Zendesk expanded its platform with Custom Objects. These objects allow you to expand the classic ticket-user relationship with additional objects. In this blog post, we ...

How do companies see the role of AI in EX? What about AI in the workplace today? And what does the future bring?