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Your guide to a better customer experience.

Omnichannel customer service

5 reasons why omnichannel customer service equals happy customers and support agents

The rise of social media and messaging apps have profoundly changed the ways people interact. Still, many businesses aren’t up to scratch with this new …

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Premium Plus launches 5 unique themes for Zendesk Help Center

Want to set up a professional Zendesk Help Center in line with your brand in just a few clicks? No problem. We’ve just put the …

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Premium Plus launches Zendesk Help Center Themes

Guess who won Zendesk’s Global Award for New Customer Acquisition

Q: What does it take to win the Global Award for New Customer Acquisition from Zendesk?  A: Hard work, in-depth knowledge of their CX tools, …

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Aircall-award

It’s not all gold that glitters: Premium Plus awarded with Silver Partnership by Aircall

We achieved Silver Partner status with Aircall, making us the first company in the world to win this title.

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In sync: presenting our Asana & Zendesk Integration App

Modern collaboration and CRM tools can help your employees manage workloads and keep customers happy. But it’s even better if you can get all these …

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The Zendesk Suite in 2021: what’s new?

This day starts with a bang! Zendesk just released its renewed suite, and we’re thrilled to share the info with you. So, what’s new in …

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