Customer Experience Events
Curious about how we can boost your CX? Join us during an event or webinar!
Upcoming events
No upcoming events
Past events
September 17 | Ghent
Get ready for a day of friendly competition, fun, and networking in Ghent!
September 11 | Webinar
Discover how Zendesk Suite Professional’s advanced features can maximise efficiency and power companies of 1 to 50 employees, too.
CX Talks London
June 19 – day before Showcase London Zendesk | London, UK
Meet us at Electric Shuffle London for great fun and networking at CX Talks London, hosted by Premium Plus before Zendesk Showcase London.
CX Talks Paris
June 5 – day before Showcase Paris Zendesk | Paris, France
Join us for an evening of engaging conversation and networking at CX Talks Paris, hosted by Premium Plus before Zendesk Showcase Paris!
How to Power Your Support Teams with AI
Tuesday, May 28 | Webinar
Join us on our webinar co-hosted along with Ultimate and Zendesk. Delve into how AI and automation are defining the next era of customer support. Discover how integrating these technologies can streamline your operations, enhance your reporting capabilities, and significantly lift your team’s productivity.
The Power of People: Young Business Club Sessions
April 20 | Ghent, Belgium
Dive into the world of operational excellence and employee engagement with us at the iconic KAA Gent Arena (now: Planet Group Arena).
How to Leverage Technology for Enhanced CX in the Manufacturing Industry?
CX Trends & The Bread Factory: Case Study
Thursday, March 14 | Webinar
Join us for an interactive 30-minute live webinar, where we delve into Customer Experience Trends in Manufacturing.
End of year cocktail night x Klaus x Ultimate
December 13 | Amsterdam, The Netherlands
Join us for cocktail night together with Klaus & Ultimate. We are closing the year off in style with a fantastic gathering with our partners and colleagues in Amsterdam! Register below to wrap up the year in good company.
Tequila Talks x STRAREX
November 23, 2023 | Antwerp, Belgium
Get ready for a fantastic gathering with our partner STRAREX! Join us as we get together with some amazing company, some delightful cocktails, and delicious bites – all on us!
Bites & Drinks - Shuffleboard Tournament
November 2, 2023 | London, United Kingdom
Are you ready for a night of excitement and camaraderie? We invite you to join us for ‘Drinks & Bites with Premium Plus, an event that promises to be an unforgettable evening of fun, competition, and networking.
Technology (Ghent) meets Young Business Club
October 29, 2023 | Ghent, Belgium
This is your opportunity to gain insights from various companies on the latest technological trends. The informative sessions will be followed by the match, where you can connect with like-minded professionals, and enjoy some pizzas and drinks.
Pints & Connect - Dublin Edition
October 8, 2023 | Dublin, Ireland
Get ready for a fantastic gathering with your partners and colleagues in Dublin! Join us as we wrap up the weekend and kick off the week with good company, some delightful pints, and delicious bites – all on us!
Digitalize event
October 4 & 5, 2023 | Mechelen, Belgium
At Digitalize you’ll find everything your company needs to succeed in its digital transformation journey. Our experts will be at Stand B, ready to present our solutions and to help you chart a course towards achieving an exceptional customer experience.
ChatGPT within your Customer Service
September 8, 2023 | Webinar
It doesn’t have to be rocket-science. Yannick Van de Voorde, Solutions Consultant at Premium Plus, explains in half an hour what ChatGPT is, how it works, how other web shops use it and what it can do for your customer service.
Request the recording
Zendesk CX Trends Event
15 February 2022 | Virtual Event
Join Zendesk for CX Trends 2022, a virtual event where you’ll learn to avoid the top five traps that could derail your bottom line, hear how top-performers are thriving, and get actionable takeaways. We did a short 10-minute session about how to support customer service agents to accelerate growth.
How Locale shortened their lead response time
17 June 2021 | Webinar
In this joint webinar with Zendesk Sell, we’ll showed you how bringing together sales data in one platform can shorten lead response time and drive closing rates. Featuring the story of Locale, the leading platform for property management in the UK.
Custom experience and AI chatbots
9 September 2021 | Webinar
Conversational AI chat offers a unique way to optimise support and boost sales. Join our webinar and find out how integrating Zendesk with Certainly’s conversational AI chatbot can amplify your customer experience, and help you sell more and better.
Omnichannel Customer Service
8 June 2021 | Webinar
During a webinar with Aircall and The Cookware Company we discussed how The Cookware Company allows their customers to transition from one channel to another, while providing an effortless experience.
Zendesk Roadshow
26 May 2021 | Webinar
In this joint webinar with Brussels Airport, we discussed the recent surge in customer requests and how to scale your workflow using WhatsApp, chatbot, and Sunco.