We speak your language
Does it drive you mad to find nothing but buzzwords, jargon, and incomprehensible documentation when you do a Google search for ‘customer experience’? We understand.
That is precisely why we set up Premium Plus. No fancy words or empty promises, no complex contracts, or technical spiel.
Over the past 10 years, more than 500 companies have turned to us for a good conversation and finally an easy solution that simply works.
It doesn’t need to be any more complicated.
Our three principles
We're in this together
The right path
Step on it!
As an award-winning Zendesk Partner, we make the difference
Zendesk awarded Premium Plus the top partner level: Zendesk Master Implementation Partner. And with due respect, they were right.
With almost 10 years’ experience, we know Zendesk’s tools inside out. Our clients receive the best possible guidance.
Our team of specialists designs smart workflows, making the most of all of Zendesk’s functionalities. With our knowledge and experience, you will create the best possible customer experience in no time. We help you get the most out of your investment. Quickly and efficiently. Most processes are completed within a couple of weeks.
With us, you’ll find the results you’re looking for.
We develop the most user-friendly Help Centres so that you can quickly respond to your customers. And they’re not only efficient, they look good too.
Fully customised, in line with your corporate identity, and even integrated with your apps. We leave nothing to chance. We even have our own Help Centre themes and templates with good-looking branding and a well-structured content architecture.
We create efficient integrations and Zendesk apps to give you even more insight into your customers and speed up your work process.
We connect your technological ecosystem (Salesforce, JIRA, Exact Online, Microsoft Dynamics or even your bespoke programs) with Zendesk. This way, you always have your information to hand and a good insight into your customer, wherever you are.
Apart from the Zendesk Marketplace apps, we also create fully customised apps in line with your needs.
It is not only your customers that get the best service. You do too. Our help desk works at lightning speed. You will usually have an answer within one hour.
We have been nominated for many CX awards and in 2018, Zendesk declared us Growth Partner of the Year. For us, this was the confirmation that our approach and the tools we provide to our customers are very much appreciated.
We are all about people
Ana Luisa Santos
We are hiring!
Do pop in for a coffee
Tel +32 3 303 44 90
1017 AZ Amsterdam
Tel +31 20 808 9810
Tel +32 3 303 44 90
165 avenue de Bretagne
Tel +33 3 66 88 15 86
8 Northumberland Avenue
London WC2N 5BY
Tel +44 20 3514 2492
Proud partners of
Do you have a project?
We are happy to make time for you to help you serve your customers even better.