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Reference - Impermo


Impermo underwent an extensive change process. Premium Plus supported them in the professionalisation of their customer service.

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Reference - Facilicom


Optimisation of its own facilities department inspires Facilicom to introduce a new business model

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Cassis Paprika

A single platform to support a heterogeneous team and several brands.

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Intolaw premium plus


Intolaw: a chatbot that predicts your liability

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itsme® relies on Zendesk and Premium Plus to realize their international ambitions

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Brussels Airport

Premium Plus, Zendesk and Aircall bolstered Brussels Airport during an unprecedented year

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Q8 reduces call centre costs and increases customer satisfaction thanks to Zendesk and Premium Plus

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Premium Plus helps Edenred serve 1.5 million customers even better

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De Lijn

De Lijn centralises, integrates and reduces the workload of helpdesks in several departments thanks to Premium Plus

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Premium Plus helps Telador make the lives of partners and helpdesk staff easier

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DPG Media (CX)

Thanks to Premium Plus, DPG Media is now supporting more brands with a helpdesk of the same size and has improved customer satisfaction

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Eurabo uses enhanced customer experience as a competitive edge, thanks to Premium Plus

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Reference - Club Brugge

Club Brugge

Club Brugge and Premium Plus make the Club ID launch a smooth user experience

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DPG Media (EX)

DPG Media enhances staff satisfaction thanks to Premium Plus​

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To perfectly streamline all communication channels, we integrated a Zendesk platform for Carrefour.

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