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Don't gamble with your Phone solution

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Customer Service can be a hassle

Once you put your trust in Premium Plus, you enter a one-stop shop where you receive all the expertise on customer service you can possibly need.

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Provide a more human interaction experience

According to PWC, 82% of consumers prefer a more human customer experience. 

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Connect on every channel

Customers interact with you via social media, and continue the conversation via phone, email, or SMS.

Meet your customers on their preferred channel!

Discover the full range of call center solutions that we offer

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Zendesk Talk

Included in suite packages

Speak directly to customers and offer personalized solutions to complex problems

Aircall

€ 30/user

Transform customers experiences with the IT-approved cloud call center solution for sales and support teams.

Not sure which solution is right for you?

Client cases

Call Center Solutions

Brussels Airports scales its workflow using chatbots & WhatsApp

As one of Europe’s main travel hubs, Brussels Airport serves a very diverse set of customers and visitors, each with their own specific questions, meaning the airport’s staff also perform a wide variety of tasks. 

A bot connects now passengers to Zendesk’s live chat agents. During Covid-19, through a Zendesk hotline, they succeeded to answer to all phone calls during this tough period. 

Interested?

Get in touch with an expert.

Call Center Solutions
Call Center Solutions