Our partnership
We are very proud to announce our new Partnership with SafeShops with only one goal: Together increase consumers’ confidence in Belgian e-commerce.
Together with you, Premium Plus will take on the challenge of creating the ultimate customer experience for your customers.
Premium Plus is a SafeShops Business Partner
What do we offer?
We let you communicate with your customers via all channels in just one system. All the action takes place on our Zendesk platform. Customer interaction by telephone, chat, e-mail, social media, sms, chatbots, and all other channels that you can imagine, all come together in one place.
In this way, you offer your customers a personal approach, they never feel that they have to wait in a queue, and they don’t have to repeat anything.
On the other hand, we ensure that your team gets the right tools to help your customers personally, quickly, and with the right context, which results in a better overview and working environment.
In that way, your company can stand out from the competition with a fantastic customer service and create brand ambassadors, which will lead to repeat sales.
Why work with us?
Today’s customers are more difficult to retain than ever. In particular the new generation of customers who were born with tablets attached to them. They only do business with companies that not only know them by name, but also understand them, and meet their expectations.
You are in good hands with us as we have been an international Zendesk Implementation Partner for 7 years. Because of our many success stories (500+), Zendesk even awarded us the prize for Growth Partner of the Year in EMEA. You are not only in good hands with us, but you are assured of the best possible guidance!
Dec 2018 – Premium Plus awarded “Growth Partner of the Year” in Dublin as recognition for the way we have expanded our position in the Zendesk Partner landscape.
What makes us unique?
Whether you are a small start-up, an SME, or a major multinational, we have all the necessary affordable tools for you. Every client is equally important to us and we have custom ‘We guide, you build’ processes for each of you.
What are we looking for?
We want to help businesses that have problems with controlling all their customer communications and meeting their customer expectations. We are looking for entrepreneurs who have KEEN to improve their customer experience with us step by step.
