This award, presented at Zendesk’s Sales Kickoff on January 15th in Las Vegas, is a reflection of the incredible partnerships we’ve built and the outstanding work of our team. It’s a moment we’re thrilled to share with our clients, prospects, and partners.
“We’re proud to receive this award from Zendesk. It reflects the strong partnership we’ve built and the work we’ve done to help businesses offer better customer experiences”
Premium Plus, CSO
Why This Matters to Us
Winning the Zendesk Excellence Partner of the Year award is more than a milestone. It highlights the trust our clients place in us and the strength of our collaboration with Zendesk. As a Zendesk Strategic Partner, we’ve worked tirelessly to help businesses across industries improve their customer service operations with tailored solutions, expert guidance, and innovative strategies.
🌟 A Year of Achievements
This award is just one of many highlights from a remarkable year. Here’s a look at what we’ve accomplished in 2024:
- Becoming a Zendesk Strategic Partner: Reaching the top tier of Zendesk partnership, demonstrating our expertise and leadership in CX.
- Winner of the CX Trends Spiff Award: Recognised for our creative approach to adopting and applying Zendesk’s latest customer experience trends.
- Winners of the EMEA Partner Competition: Celebrated for innovative uses of Zendesk that have truly transformed customer experiences.
- Specialisation in AI Agents and AI for EX: Pioneering the use of AI to enhance customer interactions and employee experiences.
- Expansion into the Nordics 🇳🇴: Growing our footprint in Northern Europe to bring our expertise closer to our clients.
- Preferred Ultimate Onboarding Partner in EMEA: Trusted by Zendesk to provide seamless onboarding experiences for their most advanced solutions.
- Active Presence at Zendesk Events: Engaging and sharing insights at SKO, Relate, and Zendesk Showcase events across EMEA.
“Premium Plus consistently demonstrates an exceptional understanding of our platform and a strong commitment to their clients’ success. Working closely with them has been both rewarding and inspiring, and this award is well-deserved recognition of their dedication to excellence.”
Zendesk Partner Sales Manager
About Premium Plus
Premium Plus has been a leading Zendesk partner since 2012. Our mission is to help businesses create seamless customer experiences through innovative Zendesk solutions. Whether it’s implementing & optimising Zendesk platforms, managing Licences, developing help centres, or integrating cutting-edge AI tools, we’re dedicated to empowering businesses to succeed.
Our efforts have consistently been recognised, including this year’s Zendesk Excellence Partner of the Year award, the CX Trends Spiff Award, and the EMEA Partner Competition. These achievements reflect our commitment to delivering outstanding results for our clients.
“Winning Zendesk’s Partner of the Year again? That’s what happens when you’re obsessed with delivering real value and putting the customer first, always. This isn’t just about the trophy, it’s about the hustle, the innovation, and the impact we create every single day. Huge thanks to Zendesk for being an amazing partner and to our team for crushing it. Let’s keep building and making noise!”
Premium Plus, CEO
Moving Forward
Our journey doesn’t stop here. We’re more motivated than ever to continue helping businesses achieve their goals and elevate their customer experiences. Whether it’s through innovative AI-driven solutions, seamless onboarding, or expert guidance, we’re committed to staying at the forefront of CX excellence.
As we celebrate this award and our other achievements, we want to thank our incredible clients, the Zendesk team, and our dedicated employees who make everything possible.
Discover How We Can Help
Curious about how Premium Plus can transform your customer experience? Read our success stories to learn more about the impact we’ve made.
