Standaard Boekhandel Group Reaches a CX Breakthrough with Premium Plus and Zendesk
What happens when the nation’s largest bookseller realises its traditional ways need a ...
The Bread Factory's CX Transformation with Zendesk and Premium Plus
The Bread Factory, part of Bread Holdings (home to brands like Bertinet Bakery, Flower ...
Seamless Support: SOFACOMPANY’s Omnichannel Strategy with Zendesk
SOFACOMPANY, a Danish furniture brand known for high-quality design at affordable prices, ...
How Zendesk AI Features Transformed Customer Service for a Leading French Hypermarket Chain
Modern retailers must be able to deliver fast, personalised, and omnichannel customer ...
Fashion Retailer's Shift to Omnichannel Excellence with Zendesk
Jules, a leading fashion retailer, has always prioritised customer experience (CX) as a ...
Livera delivers an optimal online customer experience thanks to Zendesk and Premium Plus
Livera was set up in 1969 and has been a fixture in the Netherlands ever since. The ...
Cassis Paprika: a single platform to support a heterogeneous team and several brands
The women’s fashion label Cassis was founded in 1992 and has experienced steady growth ...
Carrefour fine-tunes customer centricity
Premium Plus helps retail giant to create a better customer journey experience by ...
Het land van Ooit takes a giant step towards professionalising its customer service
Het land van Ooit is a Kontich-based business for children’s and babies’ clothes and ...
