CX Advent Calendar 2025
Prepare your CX for Peak Season with Weekly Zendesk Improvements
Black Friday, Christmas, and end-of-year pressure expose weaknesses fast.
This CX Advent Calendar gives you one short Zendesk improvement, examples, and customer stories until the end of December. Practical, safe changes you can apply quickly, without heavy rebuilds.
Designed for CX, Support, Operations and IT decision makers.
Zendesk users and non-Zendesk users welcome!
What you’ll receive:
- 9 total emails (one per week) until end of December
- Each one focused on one Zendesk improvement you can apply in less than an hour
- Real examples from well-known brands
- Mix of AI, routing, automation, reporting and workspace improvements
- Focused on peak season resilience and calm operations
- Guidance to prepare your roadmap for 2026
