The Future of CX: Zendesk & AI Innovation
Date: October 24th
Time: 13.30 to 18.00hs.
Location: Zuidas, Amsterdam, The Netherlands | Near Amsterdam RAI
Join us on 24th October in Amsterdam for a session to discover how Zendesk’s advanced tools can transform your customer service.
This in-person event is designed to deepen your understanding of key features like Zendesk AI, AI Agents, Zendesk QA, & Workforce Management (WFM), helping you unlock more value from your platform.
Why Attend?
- Explore Zendesk AI Agents: Learn how AI-driven automation can enhance customer service by streamlining processes, boosting efficiency, and increasing customer satisfaction.
- Unlock Zendesk QA: Discover how this tool can help monitor and improve service performance, ensuring teams deliver exceptional results.
- Expert-Led Sessions: Hear from Zendesk and Premium Plus experts about the latest innovations and best practices for optimising customer service operations.
- Best Practices: Get real-time insights into customer service practices and discover opportunities for optimisation to drive better outcomes.
Speakers
Sarah Bourke
Account Executive, Zendesk
Job de Boer
Account Executive, Zendesk
Markus Foale
Onboarding Manager, Rentman
Reggie Raphaela
CX Solutions Consultant, Premium Plus
Thomas Verschoren
CTO, Premium Plus
🚀 Key Highlights
- Master the use of Zendesk AI and AI Agents to create smarter, more efficient workflows.
- Gain insights into how Zendesk QA can help your team deliver consistently high-quality service.
- Walk away with actionable strategies to enhance your organisation’s customer experience.
- Opportunities to connect with Zendesk experts and other businesses in the Netherlands.
