High-Stakes Support Tickets with Zendesk’s Agent Copilot

On-Demand Webinar

Day: March 6th, 2025

Transforming Support with AI-Powered Workflows

By popular demand, we’re turning our hackathon with Next Matter into a live webinar! In just 30 minutes, we’ll push the limits of Zendesk AI to resolve real-world tickets that typically take days—using only Agent Copilot actions and Next Matter workflows.

Date: March 6th, 2024

Join us for a hands-on exploration of how to automate complex support tickets that require coordination between teams, systems, partners, and customers.

Learn how to resolve them faster, reliably, and in full compliance—every single time.

Speakers

Thomas Verschoren

Senior Solutions Specialist, Premium Plus & Internal Note

Petro Vaxevanakis

Marketing Lead, Next Matter

Michael Guan

Customer Success Partner, Next Matter

Marc Voigt

AI Solution Consultant, Zendesk

🚀 Key Highlights

✔️ How to use Zendesk’s Agent Copilot to streamline enterprise workflows
✔️ Real-world automation for fintech, retail, and large-scale cases
✔️ The impact of AI-powered workflows on compliance, SLAs, and efficiency

If you’re looking to maximize AI investment with workflows and elevate support,
this session is for you!