Boost Your AI Agents' Efficiency
by 20% with SnapCall's Visual Intelligence

Let customers capture and share live photos or videos of their issues with SnapCall,
enabling swift and accurate resolution processing.

Remarkable Efficiency Achieved by SnapCall’s Customers

20%

Increase in AI Agents (Ultimate bot) resolution

16%

Increase in first contact resolution

90%

Automation across digital channels

46%

Decrease in resolution time

90%

Customer satisfaction rate

Why Choose SnapCall?

Reduce Costs and Improve Efficiency

SnapCall’s video clips streamline issue analysis, boosting agent efficiency and reducing operational costs. Video calls allow for quicker resolutions.

Minimise Customer Friction

SnapCall enables convenient video uploads and seamless support across all channels to reduce friction.

Increase Engagement and Sales

Leverage engaging video content to connect with customers, making the sales process more compelling.

Boosting Bot Resolution with Visual AI

1

The Ultimate Bot processes a request for a photo or video.

2

The customer captures a live image or video with a simple click.

3

SnapCall’s AI analyzes the media using predefined prompts.

4

All metadata is sent back to Ultimate, enhancing the bot's resolution capabilities.

Practical Solutions Across Various Use Cases

Driving Efficiency Across Industries

32%

Decrease in resolution time

700+

Images and videos monthly

300+

Live interactions monthly

42%

Decrease in resolution time

650+

Images & videos montly

140+

Live interactions monthly

35%

One-touch resolution increase

650+

Images & videos montly

600+

Live interactions monthly

12%

Decrease in resolution time

350+

Images & videos montly

270+

Live interactions monthly

80%

Faster onboarding

21,000+

Live interactions monthly

30%

Annual increase in CSAT

14%

Decrease in resolution time

150+

Images & videos montly

250+

Live interactions monthly

Hear from Our Happy Customers

“The technology is amazingly accurate—its audio and video analysis is always spot-on, providing smart recommendations that make resolving customer tickets a breeze. It's truly transformed our customer support!”

”With SnapCall, Ecowater is elevating customer service by providing immediate and effective assistance through a modern communication solution”

“By providing agents with real-time insights and efficient tools, SnapCall enhances the management of online classifieds, allowing for quicker and more accurate handling of listings and inquiries”

“SnapCall has improved the agent experience by streamlining the ID verification for Cabify drivers. With real-time insights and detailed diagnostics, agents quickly and accurately handle verification, ensuring a smoother onboarding experience and reducing processing times.”

‘’Smooth experience, with integration into Zendesk; the automation set up with clip requests from customers provides a real time-saving benefit for the team and leads to better-qualified and more understandable requests. Live calls with screen sharing are also very useful.’’

”The integration of SnapCall has significantly streamlined our processes and enhanced customer interactions, making the proof stronger with real-time verification and preventing fraud.’’