Ask Me Anything (AMA) about Zendesk – July
Get expert answers from our Zendesk mastermind Thomas Verschoren
AMA
Date: July 31, 2025
Time: 10 am CET

Summer’s in full swing, so why not take a break from the hustle and join us for a chilled-out Zendesk Ask Me Anything (AMA) session?
Whether you’re feeling stuck, curious, or just looking to get more from your Zendesk, this is your moment to unwind and level up. No pressure, no slides, just real talk.
Thomas Verschoren, Principal Solutions Architect at Premium Plus, the mastermind behind the Internal Blog and Zendesk whizz, will be answering everything from everyday tips to those tricky, head-scratching problems.
What’s on the menu?
- Ticketing
- Live chat & messaging
- Help centre
- Voice
- AI Agents
- Copilot
Speakers

Thomas Verschoren
Principal Solutions Architect, Premium Plus

Rafael Duarte
Solutions Consultant, Premium Plus
🚀 Key Takeaways:
- Expert Zendesk advice, live and unscripted
- Perfect for all skill levels—newbies and Zendsk pros alike
- No sales pitches, just practical tips and clear answers
- Your chance to ask anything Zendesk-related
- A relaxed, friendly summer vibe
- 100% free—no strings attached